Privacy-policy
For us at HYLTARP HORSES AB, it is important that your personal data is handled in a safe and secure manner according to the rules in the data protection regulation (GDPR, The General Data Protection Regulation).
HYLTARP HORSES is the data controller for the use of your personal data and is responsible for the use taking place in accordance with applicable legislation.
We encourage you to read the information carefully. If you have any questions about how your personal data is handled, please contact us. Our contact details can be found at the end of the policy.
WHAT PERSONAL DATA DO WE COLLECT AND WHEN DO WE DO IT?
We collect personal data when you make a purchase through our website, create a user account, contact our customer support or when you visit our website. Such personal data includes name, address, e-mail address, telephone number, IP address, website usage and other information that you voluntarily provide to us.
PURPOSE, LEGAL BASIS AND STORAGE PERIOD
Your personal data is only stored as long as it is necessary to fulfill the purposes of the handling, or as long as we have to store it by law, e.g. the Accounting Act.
BUY ON OUR WEBSITE
We process your personal data to be able to handle and deliver your order and to be able to provide you with information about your delivery and/or possible returns and complaints.
BACK IN STOCK FUNCTION
If you have chosen to register your e-mail address to find out when a product is back in stock, we process your personal data to be able to send you an automatic e-mail when the product is back in stock as well as news and other offers.
USER ACCOUNT CREATION
We process your personal data in order to establish and administer your user account, which can be created at checkout when you complete your purchase.
CONTACT OUR CUSTOMER SUPPORT
When you contact us via e-mail, chat, phone or social media, we process your voluntarily provided information in order to be able to offer you help and answer your questions.
We use your personal data to handle inquiries from you via our customer service, via email, our chat function, telephone and social media.
VISIT OUR WEBSITE
When you use our website, we process your personal data for the purpose of improving our website, analyzing user behavior and for remarketing via social media and other display networks.
COOKIES
Cookies are small text files or pieces of information that are stored on your computer or mobile device (eg smartphone or tablet) when you visit our website.
Most browsers allow you to block cookies through their settings. However, it is necessary to use cookies in order for us to provide certain functions, and if you choose to refuse cookies, the functions of the website may be limited.
We use cookies to customize content and ads, provide basic functionality on our website, and to analyze how our website is used. We also share information about how you use our website with our social media, advertising and analytics partners.
YOUR RIGHTS
You have certain rights according to the data protection regulation. If you want to use any of your rights, you can contact us via the contact details in the next section.
Access to your personal data - you have the right to receive confirmation of whether we process your personal data and an extract of which data is processed.
Request correction - you have the right to have incorrect information corrected.
Request to be deleted - you have the right to have your data deleted under certain circumstances.
Object to processing based on our balancing of interests - you have the right to object to the processing of your personal data or to the processing being restricted.
Right to data portability – you have the right to demand that personal data be moved from us to another company, authority or organisation. This right is limited to information that you yourself have provided to us.
If you want additional information about the data protection regulation, you can read more
here: https://www.datainspektionen.se/
GIVEAWAY/ COMPETITIONS ON SOCIAL MEDIA
Eligibility: Giveaway is open to entrants 18 years of age or older. The participant must follow @hyltarpsweden on the respective social media platform.
Giveaway Period: The giveaway or contest period will be specified for each individual giveaway or contest.
Entry requirements: Participants must follow @hyltarpsweden. Entrants should follow specific instructions provided for each giveaway or contest. Entrants must comply with any reposting or tagging requirements stated in the giveaway or contest.
Selection of Winners: Winners will be selected based on the criteria set forth for each giveaway or contest. The decision is final and cannot be appealed.
Notification to Winners: Winners will only be contacted via direct message on the respective social media platform from HYLTARP HORSE's official account. HYLTARP HORSES will not be responsible for any communication or interaction outside the official accounts.
Prize: Prize details, including the products involved and any specific terms and conditions, will be specified in each giveaway or competition. Prizes are non-transferable and cannot be exchanged for cash, any other product or gift card.
Delivery of Prizes: Winners must provide all details for delivery within 72 hours. Prizes will be sent within the time frame specified in each giveaway or contest. Winners are responsible for any fees and customs charges associated with delivery, and HYLTARP HORSES will not cover these costs.
Publicity Rights: Entrants grant HYLTARP HORSES permission to use their content for promotional purposes.
Social Media Platform Guidelines: Each giveaway or contest is not sponsored, endorsed or administered by the respective social media platform. Participants release the respective social media platform from all liability.
Changes or Cancellation: HYLTARP HORSES reserves the right to change or cancel any giveaway or contest at any time without notice.
By participating, entrants agree to these rules and conditions established for each specific giveaway or contest hosted by HYLTARP HORSES on social media.
OTHER
HYLTARP HORSES is not responsible for any accidents or the like that may occur where products from us have been used.
We are happy to help you choose the right size, but cannot guarantee a perfect fit.
Please note that the perceived color on the screen may differ from the actual product depending on the settings you have on your screen.
SMS and email advertising may occur when you have shopped with us, subscribed to newsletters or registered to be notified when an item is back in stock.You can always choose to unsubscribe from both email and SMS via the link in the email or SMS.
FORCE MAJEURE
In the event of war, natural disaster, industrial action in the labor market, authority decisions, non-delivery from subcontractors, costly circumstances, as well as a comparable event beyond our control which could not reasonably have been foreseen, which affects concluded agreements and commitments on our part, and which means that we cannot can keep the said agreement/commitment, such an event shall form the basis for HYLTARP HORSES being released from our obligations to fulfill the said agreement.
