As a customer, you always have a 30-day return policy from the time you receive your order. The products must be unused and in the same condition as when delivered. They should also be in their original packaging with all tags attached.

A fee of 49 SEK will be charged for returns, which will be deducted from your refund regardless of the shipping method.

Email info@hyltarp.se with your order number and the item(s) you wish to return.

Refunds are processed once we have received and inspected the returned products. Shipping costs are non-refundable.

Email info@hyltarp.se and indicate your order number, the item(s) you want to return and the product you want to exchange for.

We begin processing your order as soon as it is placed. Products cannot be added or removed from the order once it has been placed. Contact us immediately if you'd like to try canceling your order at info@hyltarp.se

Check your spam folder and confirm with your bank that the purchase was successful.

Contact us if you haven't received your order confirmation within 24 hours at info@hyltarp.se

No, you cannot combine multiple discount codes. However, you can use more than one gift card.

When you get to the checkout, enter the code on the gift card in the "Gift card or discount code" box.

49 DHL Service point

It normally takes 1-3 working days within Sweden from the time your order is shipped from our warehouse.

During holidays and big sales, the delivery time may be slightly longer.

Feel free to send questions about delivery time to our customer service team info@hyltarp.se

www.hyltarp.se/matning/storlek

Color is a matter of taste. The color you think suits your horse will be the color it should wear.

Write down a presentation about yourself and email it to info@hyltarp.se.

The most important thing is that you have a burning interest in horses, are active in various horse-related forums, are active on social media and use our products. A healthy view of horse management and a strong focus on horse welfare should be a matter of course for you.

If you are interested in using our products for a competition or similar, email info@hyltarp.se and tell us about your riding club/business.

An indoor rug is used in the stable and sometimes also during transport. This blanket is to help the horse keep warm and protect the fur.
Many people shave their horses and then you have to be extra careful to have a stable cover adapted to the temperature inside the stable.

Washing information is on the label attached to the inside of the rug. Brush off your rug before washing and feel free to use a laundry bag. The buckles can get stuck in the machine and damage both the rug and the washing machine. Keep in mind that, just like our clothes, your comforter wears out from being washed too often.

www.hyltarp.se/storlek/tacke

Different temperatures require different thicknesses of the horse's rug. The thickness of the rug is written in grams and means the number of grams/sq.m.

Feel free to look at our table for temperature/weather.
https://hyltarp.se/pages/which-rug-does-my-horse-need

The external factors determine which rug you should put on your horse. Weather, temperature or if your horse is shaved affect changing the rug.

See our table for temperature/weather.
https://hyltarp.se/pages/which-rug-does-my-horse-need

Never tumble dry your rug, always hang for best possible durability.

The rug should go over the withers at the front and then cover all the way at the back over the horse's rump. It is important that the rug does not tighten too tightly over the bow and chest. A rug must also not be perceived as too large, as this can mean that it loses its fit and disturbs your horse.

Outdoor rugs are used to protect the horse against cold, wind and precipitation. Different types of climates require different rugs as well as whether your horse is shaved or not.

The number of degrees you should use is written on the inside of your rug. First of all, we recommend that you brush or rinse your outdoor rug. When the inside starts to get too dirty, wash the rug. Too much washing wears out both the rug and the impregnation. When washing, we also recommend using a laundry bag to protect both the rug and the washing machine.

You do not need to impregnate your outdoor rug. It is important to know that the impregnation wears off when we wash rugs in the machine.

www.hyltarp.se/tacke/storlek

Different temperatures require different thicknesses of the horse's rug. The thickness of the rug is written in grams and means the number of grams/sq.m.

Feel free to look at our Temperature table.

The external factors determine which rug you should put on your horse. Weather, temperature or if your horse is shaved affect changing the rug.

See our table for temperature/weather.

The external factors determine which rug you should put on your horse. Weather, temperature or if your horse is shaved affect changing the rug.

See our table for temperature/weather.

Do not tumble dry your outdoor rug. It wears down the rug and the impregnation. Instead, hang your rug to dry.

The rug should go over the withers at the front and then rug all the way at the back over the horse's rump. Make sure that the rug covers the rear properly, as horses often turn their rumps towards wind and rain. It is important that the rug does not tighten too tightly over the bow and chest. A blanket must also not be perceived as too large, as this can mean that it loses its fit and disturbs your horse.

The advantage of a neck on an outdoor rug is that it creates a more comprehensive protection against cold, precipitation and wind.

The number of degrees you should use when washing is written on the inside of the neck. First of all, we recommend that you brush or rinse your neck. When the inside starts to get too dirty, wash the neck. Too much washing wears out both the neck and impregnation. When washing, we also recommend using a laundry bag to prevent the buckles from getting stuck.

You do not need to impregnate the neck. Important to know is that the impregnation wears off when we wash.

Just like on our outdoor rugs, there are different sizes of the necks. Our necks are available in three sizes, small, medium and large.

Different temperatures require different thicknesses of the neck of the outdoor blanket. The thickness is written in grams and means number of grams/sq.m. Feel free to look at our table for temperature/weather .www.hyltarp.se/temperaturmatare

The outer layer of the neck is designed to withstand heavy rain and at the same time breathes out heat from your horse. See product information for the respective outdoor rug.

The neck should not be tumble-dried. It wears on the neck and destroys the impregnation. When the neck is to be dried, it is hung up.

The neck should go from just behind the neck and down over the edge of the rug at the withers. It must not be too tight around the horse's neck. The three fasteners under the horse's neck are velcro, which gives you the opportunity to adjust the tightness according to which horse you have.

The ball is made so that the horse can bite or pull it. The lifespan of the ball depends on how playful your horse is, but it should withstand a lot of mischief and biting.

The ball should not be washed. Brush or wipe as needed.

The ball does not colour off.

The outside of the ball is made of leather. The stuffing consists of coconut hair.

No. The ball should not be washed. If necessary, brush or wipe the ball.